Privacy notice

This notice explains how [Company name B.V.] (“we”) handles personal data of people who have an account with AnsweredRing or visit this website. We are the controller for this data. You can reach us at [contact email].

If you phoned a business that uses AnsweredRing: that business is responsible for your data and we only process it on its behalf, under our data processing agreement. Please contact that business with questions or requests.

• Account data — name, email address, password (stored only as a hash), business name, country and time zone. Needed to provide the service (performance of the contract).
• Sign-in data — time of your last sign-in and session tokens. Needed to keep accounts secure (legitimate interest).
• Billing data — plan, usage in minutes, and payment details handled by our payment provider. We do not store card numbers. Needed for the contract and for our legal bookkeeping duties.
• Service emails — confirmation, password reset and invitation emails. We do not send marketing email without your consent.

The customer panel keeps your session in your browser’s local storage. We do not use advertising or tracking cookies.

We use service providers for hosting, payment and email delivery. They process data only on our instructions. We do not sell personal data.

[List the providers actually used, their role and their location here before publishing.]

[State here whether any provider processes data outside the European Economic Area and which safeguard applies, for example standard contractual clauses.]

• Account data: for as long as the account exists, and deleted after the account is closed, except where the law requires us to keep it.
• Invoices and payment records: seven years, as required by Dutch tax law.

You can ask us for access to your data, correction, deletion, restriction, or a copy in a portable format, and you can object to processing based on our legitimate interest. Write to [contact email]; we answer within one month. You can also lodge a complaint with the Dutch data protection authority (Autoriteit Persoonsgegevens).

When we change this notice we update the date at the top and, for significant changes, inform account holders by email.